Privacy Policy

This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, the “Service”). The terms “we”, “us”, and “The File Finder” refer to The File Finder.

When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

CONTENTS

1. INFORMATION WE COLLECT AND HOW WE USE IT

We may collect, transmit, and store information about you in connection with your use of the Service, including any information you send to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.

Please also note:

i – Account / User Registration Information: We store and use the information you provide during the process, such as the first and last name, email address, zip code, physical address, and any other information you may provide during the process, such as a gender, phone number, or birth date. We may publicly display the first name and last initial that you provide, as well as any photo or other content you submit with us, as part of your profile. We also store and use any preferences you provide to personalize your user experience,

ii – Public Content: Your contributions to the Service are intended for public consumption and are / may be therefore viewable by the public, including your photos, ratings, reviews, tips, lists, Collections, compliments, if any. Your profile (e.g., first name, last initial, city, the month and year you registered with us, profile photos is also intended for public consumption, as is some of your other activity through the Service,

iii – Communications: When you register with us or use certain features, you are opting to receive messages from other users, businesses, and The File finder. Note that you cannot opt out of receiving certain administrative, transactional, or legal messages from The File finder.

iv – Activity: We may store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visits, transactions you may make through the Service. We may also store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location, and requested and referring URLs and mobile applications.

v – Different Devices: You may access the Service through different devices (e.g., your mobile phone or personal computer). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one The File finder platform will typically be similarly visible and accessible through all other The File finder platforms.

vi – Professional Information: If you represent a business on The File finder, we may collect and display information about you related to your business activities, such as a business name that may incorporate your name, or a publicly available business address that is also used as a home address. We will also collect and display information about your professional background that you choose to share with us through the Service, such as information about your professional licenses or certifications, or your professional history or specialties.

2. COOKIES

We, and third parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)) and similar technology (“Cookies”) in connection with your use of the Service, third party websites, and mobile applications. Cookies may contain unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have interacted with, and the date and time of your use. Cookies may be persistent or stored only during an individual session.

The purposes for which we use Cookies in the Service include:

You can set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. Please note that changing any of these settings does not prevent the display of certain advertisements to you.

3. THIRD PARTIES

Third parties may receive information about you as follows:

1. Advertisers: We allow third parties to use Cookies through the Service to collect the same type of information for the same purposes as we do.
2. Content Partners: We allow third party partners to use and display some of the public content available through the Service, such as your photos, and other information listed under “Public Content” in Section 1 above.
3. Service Providers: We rely on third party service providers to support or provide services for us in connection with your use of the Service, such as communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of the Service, quality assurance testing, payment processing, marketing, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests. For example, we may share your advertising identifiers (e.g., your IDFA, GAID, or a cryptographic hash of your email address) with third party service providers that help us facilitate The File finder’s advertising programs and measure and report their effectiveness, including with third parties that help determine the efficacy of The File finder’s advertising programs by combining information they receive about you from other sources than the Service. You may be able to limit our access to some of this information through your mobile device settings, as described in Section 2 above, or through the Service’s settings. The File finder’s third party service providers may likewise share information with us that they obtain from or about you in connection with providing their services or completing your requests. 
4. Aggregate or Anonymous Information: We may share user information in the aggregate with third parties, such as businesses that are listed on The File finder and content distributors. For example, we disclose the number of users that have been exposed to or interacted with advertisements, or that we believe visited the physical location of a particular business. 
5. Businesses on The File finder: We may share information from or about you (such as your city, and if you provide it, your age and gender), your device type, and your use of the Service (such as which businesses you bookmark or call, or if you visit a business’s URL) with businesses on The File finder.
6. Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal or law enforcement processes, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement request; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public, such as disclosures in connection with The File finder’s Consumer Alerts program. If you flag or otherwise complain to us about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
7. Links: The Service may link to third party-controlled websites, like a business’s URL. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices.

4. CONTROLLING YOUR PERSONAL DATA

Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service.

5. DATA RETENTION AND ACCOUNT TERMINATION

We will remove certain public posts from view and/or dissociate them from your profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. We may also maintain residual copies of your personal information in our backup systems.

6. CHILDREN

The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental/ guardian consent, please contact us at [email protected]. If we become aware that a child under 13 has provided us with personal information without parental/guardian consent, we take steps to remove such information and terminate the child’s profile/account.

7. SECURITY

We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. CONTACT INFORMATION

You may write to us concerning our Privacy Policy at [email protected].